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DNS-problem - authoritative Nameserver refused, not defined or timeout

Checked:
15.04.2025 04:32:35

Older results

No older results found

1. IP-Addresses

Host	Type	IP-Address	is auth.	∑ Queries	∑ Timeout
trustlabel.id	A	103.102.152.161 Jakarta/Indonesia (ID) - PT Qwords Company International No Hostname found	yes	2	0
	AAAA		yes
www.trustlabel.id	CNAME	trustlabel.id	yes	1	0
	A	103.102.152.161 Jakarta/Indonesia (ID) - PT Qwords Company International No Hostname found	yes
*.trustlabel.id	A	Name Error	yes
	A	Name Error	yes
	AAAA	Name Error	yes
	CNAME	Name Error	yes

2. DNSSEC

Zone (*)	DNSSEC - Informations

Zone: (root)
(root)	1 DS RR published


	DS with Algorithm 8, KeyTag 20326, DigestType 2 and Digest 4G1EuAuPHTmpXAsNfGXQhFjogECbvGg0VxBCN8f47I0=


	• Status: Valid because published


	3 DNSKEY RR found


	Public Key with Algorithm 8, KeyTag 20326, Flags 257 (SEP = Secure Entry Point)


	Public Key with Algorithm 8, KeyTag 38696, Flags 257 (SEP = Secure Entry Point)


	Public Key with Algorithm 8, KeyTag 53148, Flags 256


	1 RRSIG RR to validate DNSKEY RR found


	RRSIG-Owner (root), Algorithm: 8, 0 Labels, original TTL: 172800 sec, Signature-expiration: 02.05.2025, 00:00:00 +, Signature-Inception: 11.04.2025, 00:00:00 +, KeyTag 20326, Signer-Name: (root)


	• Status: Good - Algorithmus 8 and DNSKEY with KeyTag 20326 used to validate the DNSKEY RRSet


	• Status: Valid Chain of trust. Parent-DS with Algorithm 8, KeyTag 20326, DigestType 2 and Digest "4G1EuAuPHTmpXAsNfGXQhFjogECbvGg0VxBCN8f47I0=" validates local Key with the same values, Key ist Secure Entry Point (SEP) of the zone

Zone: id
id	1 DS RR in the parent zone found


	DS with Algorithm 8, KeyTag 26887, DigestType 2 and Digest KL4iADoa+x7Zp7uCSCJ04ttfCabFBwLHMeBA0iVzR+o=


	1 RRSIG RR to validate DS RR found


	RRSIG-Owner id., Algorithm: 8, 1 Labels, original TTL: 86400 sec, Signature-expiration: 27.04.2025, 17:00:00 +, Signature-Inception: 14.04.2025, 16:00:00 +, KeyTag 53148, Signer-Name: (root)


	• Status: Good - Algorithmus 8 and DNSKEY with KeyTag 53148 used to validate the DS RRSet in the parent zone


	2 DNSKEY RR found


	Public Key with Algorithm 8, KeyTag 22449, Flags 256


	Public Key with Algorithm 8, KeyTag 26887, Flags 257 (SEP = Secure Entry Point)


	1 RRSIG RR to validate DNSKEY RR found


	RRSIG-Owner id., Algorithm: 8, 1 Labels, original TTL: 86400 sec, Signature-expiration: 27.04.2025, 03:23:06 +, Signature-Inception: 28.03.2025, 02:50:14 +, KeyTag 26887, Signer-Name: id


	• Status: Good - Algorithmus 8 and DNSKEY with KeyTag 26887 used to validate the DNSKEY RRSet


	• Status: Valid Chain of trust. Parent-DS with Algorithm 8, KeyTag 26887, DigestType 2 and Digest "KL4iADoa+x7Zp7uCSCJ04ttfCabFBwLHMeBA0iVzR+o=" validates local Key with the same values, Key ist Secure Entry Point (SEP) of the zone

Zone: trustlabel.id
trustlabel.id	0 DS RR in the parent zone found


	DS-Query in the parent zone has a valid NSEC RR as result with the domain name between the NSEC-Owner "trustlabel.id" and the NextOwner "trustlation.id". So the parent zone confirmes the non-existence of a DS RR. Bitmap: NS, RRSIG, NSEC


	0 DNSKEY RR found




Zone: www.trustlabel.id
www.trustlabel.id	0 DS RR in the parent zone found

3. Name Servers

Domain	Nameserver	NS-IP
trustlabel.id	• dns1.qwords.id	103.28.12.123 Jakarta/Indonesia (ID) - PT Qwords Company International	•
	•	2001:df0:2fc:99::123 Jakarta/Indonesia (ID) - PT Qwords Company	•
	• dns2.qwords.id / kacangbawang2.fastcloud.id	103.28.15.14 Jakarta/Indonesia (ID) - PT Qwords Company International	•
	•	2001:df0:2fc:99::66 Jakarta/Indonesia (ID) - PT Qwords Company	•
	• dnsiix1.qwords.net	103.28.12.123 Jakarta/Indonesia (ID) - PT Qwords Company International	•
	•	103.28.15.14 Jakarta/Indonesia (ID) - PT Qwords Company International	•
	•	2001:df0:2fc:99::123 Jakarta/Indonesia (ID) - PT Qwords Company	•
	X	2400:8901::f03c:92ff:fe97:116b Singapore/North West/Singapore (SG) - Akamai Technologies, Inc.
	• dnsiix2.qwords.net	103.28.12.123 Jakarta/Indonesia (ID) - PT Qwords Company International	•
	•	139.162.23.40 Singapore/Central Singapore/Singapore (SG) - LINODE	•
	•	2001:df0:2fc:99::66 Jakarta/Indonesia (ID) - PT Qwords Company	•
id	X b.dns.id / b7-us4-ny1-208
	• c.dns.id / c5-hk1-hk-204
	• d.dns.id / d1-id1-ba1-101		•
	• e.dns.id / e2-id7-jk3-107
	• ns4.apnic.net / ns4-icn.apnic.net		•

4. SOA-Entries

Domain:	id
Zone-Name:	id
Primary:	b.dns.id
Mail:	hostmaster.pandi.id
Serial:	2025095334
Refresh:	28800
Retry:	7200
Expire:	604800
TTL:	172800
num Entries:	5

Domain:	trustlabel.id
Zone-Name:
Primary:
Mail:
Serial:
Refresh:
Retry:
Expire:
TTL:
num Entries:	1

Domain:	trustlabel.id
Zone-Name:	trustlabel.id
Primary:	dnsiix1.qwords.net
Mail:	teknis.qwords.co.id
Serial:	2025011605
Refresh:	86400
Retry:	7200
Expire:	3600000
TTL:	86400
num Entries:	10

5. Screenshots

No Screenshot listed, because no url-check with https + http status 200-299, 400-599 + not-ACME-check found.

6. Url-Checks

Domainname	Http-Status	Sec.	G
• http://trustlabel.id/ 103.102.152.161	-14	10.030	T
Timeout - The operation has timed out.

• http://www.trustlabel.id/ 103.102.152.161	-14	10.027	T
Timeout - The operation has timed out.

• https://trustlabel.id/ 103.102.152.161	-14	10.027	T
Timeout - The operation has timed out.

• https://www.trustlabel.id/ 103.102.152.161	-14	10.027	T
Timeout - The operation has timed out.

• http://trustlabel.id/.well-known/acme-challenge/check-your-website-dot-server-daten-dot-de 103.102.152.161	-14	10.020	T
Timeout - The operation has timed out.
Visible Content:

• http://www.trustlabel.id/.well-known/acme-challenge/check-your-website-dot-server-daten-dot-de 103.102.152.161	-14	10.023	T
Timeout - The operation has timed out.
Visible Content:

• https://103.102.152.161/ 103.102.152.161	-14	10.024	T
Timeout - The operation has timed out.

7. Comments

	1. General Results, most used to calculate the result
A	name "trustlabel.id" is domain, public suffix is ".id", top-level-domain is ".id", top-level-domain-type is "country-code", Country is Indonesia, tld-manager is "Perkumpulan Pengelola Nama Domain Internet Indonesia (PANDI)", num .id-domains preloaded: 681 (complete: 270180)
A	Good: All ip addresses are public addresses
	Warning: Only one ip address found: trustlabel.id has only one ip address.
	Warning: Only one ip address found: www.trustlabel.id has only one ip address.
	Warning: No ipv6 address found. Ipv6 is the future with a lot of new features. So every domain name should have an ipv6 address. See https://en.wikipedia.org/wiki/IPv6: trustlabel.id has no ipv6 address.
	Warning: No ipv6 address found. Ipv6 is the future with a lot of new features. So every domain name should have an ipv6 address. See https://en.wikipedia.org/wiki/IPv6: www.trustlabel.id has no ipv6 address.
	HSTS-Preload-Status: unknown. Domain never included in the Preload-list. Check https://hstspreload.org/ to learn some basics about the Google-Preload-List.
X	Fatal error: Nameserver isn't defined or has timeout
X	Fatal error: Nameserver doesn't support TCP connection: b.dns.id: Fatal error (-14). Details: Unable to read data from the transport connection: Ein Verbindungsversuch ist fehlgeschlagen, da die Gegenstelle nach einer bestimmten Zeitspanne nicht richtig reagiert hat, oder die hergestellte Verbindung war fehlerhaft, da der verbundene Host nicht reagiert hat.. - Ein Verbindungsversuch ist fehlgeschlagen, da die Gegenstelle nach einer bestimmten Zeitspanne nicht richtig reagiert hat, oder die hergestellte Verbindung war fehlerhaft, da der verbundene Host nicht reagiert hat
X	Fatal error: Nameserver doesn't support TCP connection: c.dns.id: Timeout
X	Fatal error: Nameserver doesn't support TCP connection: dnsiix1.qwords.net / 2400:8901::f03c:92ff:fe97:116b: Timeout
X	Fatal error: Nameserver doesn't support TCP connection: e.dns.id: Timeout
	Info: Checking the ip addresses of that domain name not exact one certificate found. So it's impossible to check if that domain requires Server Name Indication (SNI).: Domain trustlabel.id, 1 ip addresses.
	Info: Checking the ip addresses of that domain name not exact one certificate found. So it's impossible to check if that domain requires Server Name Indication (SNI).: Domain www.trustlabel.id, 1 ip addresses.
B	No _mta-sts TXT record found (mta-sts: Mail Transfer Agent Strict Transport Security - see RFC 8461). Read the result of server-daten.de (Url-Checks, Comments, Connections and DomainServiceRecords) to see a complete definition. Domainname: _mta-sts.trustlabel.id
	2. Header-Checks
U			No https result with http status 2 or 4 (standard-check) found, no header checked.
	3. DNS- and NameServer - Checks
A	Info:: 24 Root-climbing DNS Queries required to find all IPv4- and IPv6-Addresses of 1 Name Servers.
A	Info:: 24 Queries complete, 12 with IPv6, 12 with IPv4.
	Warning: Only some DNS Queries done via ipv6. IPv6 is the future, so the name servers of your name servers should have ipv6 addresses.
	Bad (greater 8):: An average of 24.0 queries per domain name server required to find all ip addresses of all name servers.
A	Info:: 4 different Name Servers found: dns1.qwords.id, dns2.qwords.id, dnsiix1.qwords.net, dnsiix2.qwords.net, 4 Name Servers included in Delegation: dns1.qwords.id, dns2.qwords.id, dnsiix1.qwords.net, dnsiix2.qwords.net, 4 Name Servers included in 1 Zone definitions: dns1.qwords.id, dns2.qwords.id, dnsiix1.qwords.net, dnsiix2.qwords.net, 1 Name Servers listed in SOA.Primary: dnsiix1.qwords.net.
A	Good: Only one SOA.Primary Name Server found.: dnsiix1.qwords.net.
A	Good: SOA.Primary Name Server included in the delegation set.: dnsiix1.qwords.net.
A	Good: Consistency between delegation and zone. The set of NS records served by the authoritative name servers must match those proposed for the delegation in the parent zone. Ordered list of name servers: dns1.qwords.id, dns2.qwords.id, dnsiix1.qwords.net, dnsiix2.qwords.net
A	Good: All Name Server Domain Names have a Public Suffix.
A	Good: All Name Server Domain Names ending with a Public Suffix have minimal one IPv4- or IPv6 address.
A	Good: All Name Server ip addresses are public.
A	Good: Minimal 2 different name servers (public suffix and public ip address) found: 4 different Name Servers found
A	Good: Name servers with different Top Level Domains / Public Suffix List entries found: 4 Name Servers, 2 Top Level Domains: id, net
A	Good: Name Servers with different domain names found.: 2 different Domains found
A	Good: Name servers with different Country locations found: 4 Name Servers, 2 Countries: ID, SG
A	Info: Ipv4-Subnet-list: 6 Name Servers, 2 different subnets (first Byte): 103., 139., 2 different subnets (first two Bytes): 103.28., 139.162., 3 different subnets (first three Bytes): 103.28.12., 103.28.15., 139.162.23.
A	Good: Name Server IPv4-addresses from different subnet found:
A	Info: IPv6-Subnet-list: 5 Name Servers with IPv6, 2 different subnets (first block): 2001:, 2400:, 2 different subnets (first two blocks): 2001:0df0:, 2400:8901:, 2 different subnets (first three blocks): 2001:0df0:02fc:, 2400:8901:0000:, 2 different subnets (first four blocks): 2001:0df0:02fc:0099:, 2400:8901:0000:0000:
A	Good: Name Server IPv6 addresses from different subnets found.
	Nameserver doesn't pass all EDNS-Checks: dnsiix1.qwords.net / 2400:8901::f03c:92ff:fe97:116b: OP100: fatal timeout. FLAGS: fatal timeout. V1: fatal timeout. V1OP100: fatal timeout. V1FLAGS: fatal timeout. DNSSEC: fatal timeout. V1DNSSEC: fatal timeout. NSID: fatal timeout. COOKIE: fatal timeout. CLIENTSUBNET: fatal timeout.
	Nameserver doesn't pass all EDNS-Checks: e.dns.id: OP100: ok. FLAGS: ok. V1: ok. V1OP100: ok. V1FLAGS: ok. DNSSEC: ok. V1DNSSEC: ok. NSID: ok (e2-id7-jk3-107). COOKIE: ok. CLIENTSUBNET: ok.
A	Good: All SOA have the same Serial Number
	Warning: No CAA entry with issue/issuewild found, every CAA can create a certificate. Read https://en.wikipedia.org/wiki/DNS_Certification_Authority_Authorization to learn some basics about the idea of CAA. Your name server must support such an entry. Not all dns providers support CAA entries.
	4. Content- and Performance-critical Checks
	http://trustlabel.id/.well-known/acme-challenge/check-your-website-dot-server-daten-dot-de 103.102.152.161	-14	Fatal: Check of /.well-known/acme-challenge/random-filename has a timeout. Creating a Letsencrypt certificate via http-01 challenge can't work. You need a running webserver (http) and an open port 80. If it's a home server + ipv4, perhaps a correct port forwarding port 80 extern ⇒ working port intern is required. Port 80 / http can redirect to another domain port 80 or port 443, but not other ports. If it's a home server, perhaps your ISP blocks port 80. Then you may use the dns-01 challenge. Trouble creating a certificate? Use https://community.letsencrypt.org/ to ask.
	http://www.trustlabel.id/.well-known/acme-challenge/check-your-website-dot-server-daten-dot-de 103.102.152.161	-14	Fatal: Check of /.well-known/acme-challenge/random-filename has a timeout. Creating a Letsencrypt certificate via http-01 challenge can't work. You need a running webserver (http) and an open port 80. If it's a home server + ipv4, perhaps a correct port forwarding port 80 extern ⇒ working port intern is required. Port 80 / http can redirect to another domain port 80 or port 443, but not other ports. If it's a home server, perhaps your ISP blocks port 80. Then you may use the dns-01 challenge. Trouble creating a certificate? Use https://community.letsencrypt.org/ to ask.
A	Info: No img element found, no alt attribute checked
A	Good: Domainname is not on the "Specially Designated Nationals And Blocked Persons List" (SDN). That's an US-list of individuals and companies owned or controlled by, or acting for or on behalf of, targeted countries. It also lists individuals, groups, and entities, such as terrorists and narcotics traffickers designated under programs that are not country-specific. Collectively, such individuals and companies are called "Specially Designated Nationals" or "SDNs." Their assets are blocked and U.S. persons are generally prohibited from dealing with them. So if a domain name is on that list, it's impossible to create a Letsencrypt certificate with that domain name. Check the list manual - https://www.treasury.gov/resource-center/sanctions/sdn-list/pages/default.aspx
A	Duration: 261060 milliseconds, 261.060 seconds

8. Connections

No connection informations found. Perhaps only http - connections.

9. Certificates

No certificate informations found. Perhaps only http - connections.

10. Last Certificates - Certificate Transparency Log Check

1. Source CertSpotter - active certificates (one check per day)

No CertSpotter - CT-Log entries found

2. Source crt.sh - old and new certificates, sometimes very slow - only certificates with "not after" > of the last months are listed

Issuer				last 7 days	active	num Certs
CN=E5, O=Let's Encrypt, C=US				0	0	1

CRT-Id	Issuer	not before	not after	Domain names	LE-Duplicate	next LE
16191124318 precert	CN=E5, O=Let's Encrypt, C=US	2025-01-13 02:07:44	2025-04-13 01:07:43	admin.trustlabel.id, client.trustlabel.id, trustlabel.id 3 entries

11. Html-Content - Entries

No Html-Content entries found. Only checked if https + status 200/401/403/404

12. Html-Parsing via https://validator.w3.org/nu/

No https result http status 200 and Content-Type text/html or text/xml found, no Html-Parsing - Check

13. Nameserver - IP-Adresses

Required Root-climbing DNS-Queries to find ip addresses of all Name Servers: dns1.qwords.id, dns2.qwords.id, dnsiix1.qwords.net, dnsiix2.qwords.net

QNr.	Domain	Type	NS used
1	id	NS	a.root-servers.net (2001:503:ba3e::2:30)
	Answer: b.dns.id, c.dns.id, d.dns.id, e.dns.id, ns4.apnic.net
2	dns1.qwords.id	NS	b.dns.id (2402:ee80:b::b)
	Answer: dnsiix1.qwords.net, dnsiix2.qwords.net
3	dns2.qwords.id	NS	b.dns.id (2402:ee80:b::b)
	Answer: dnsiix1.qwords.net, dnsiix2.qwords.net
4	net	NS	l.root-servers.net (2001:500:9f::42)
	Answer: a.gtld-servers.net, b.gtld-servers.net, c.gtld-servers.net, d.gtld-servers.net, e.gtld-servers.net, f.gtld-servers.net, g.gtld-servers.net, h.gtld-servers.net, i.gtld-servers.net, j.gtld-servers.net, k.gtld-servers.net, l.gtld-servers.net, m.gtld-servers.net
5	dnsiix1.qwords.net	NS	a.gtld-servers.net (2001:503:a83e::2:30)
	Answer: dns4.qwords.net, ns102.clouddns88.com, ns103.clouddns88.com
	Answer: dns4.qwords.net 103.28.12.200
6	dnsiix2.qwords.net	NS	a.gtld-servers.net (2001:503:a83e::2:30)
	Answer: dns4.qwords.net, ns102.clouddns88.com, ns103.clouddns88.com
	Answer: dns4.qwords.net 103.28.12.200
7	com	NS	b.root-servers.net (2001:500:200::b)
	Answer: a.gtld-servers.net, b.gtld-servers.net, c.gtld-servers.net, d.gtld-servers.net, e.gtld-servers.net, f.gtld-servers.net, g.gtld-servers.net, h.gtld-servers.net, i.gtld-servers.net, j.gtld-servers.net, k.gtld-servers.net, l.gtld-servers.net, m.gtld-servers.net
8	ns102.clouddns88.com	NS	a.gtld-servers.net (2001:503:a83e::2:30)
	Answer: earth.qwords.net, mercury.qwords.net, venus.qwords.net
9	ns103.clouddns88.com	NS	a.gtld-servers.net (2001:503:a83e::2:30)
	Answer: earth.qwords.net, mercury.qwords.net, venus.qwords.net
10	earth.qwords.net	NS	a.gtld-servers.net (2001:503:a83e::2:30)
	Answer: dns4.qwords.net, ns102.clouddns88.com, ns103.clouddns88.com
	Answer: dns4.qwords.net 103.28.12.200
11	mercury.qwords.net	NS	a.gtld-servers.net (2001:503:a83e::2:30)
	Answer: dns4.qwords.net, ns102.clouddns88.com, ns103.clouddns88.com
	Answer: dns4.qwords.net 103.28.12.200
12	venus.qwords.net	NS	a.gtld-servers.net (2001:503:a83e::2:30)
	Answer: dns4.qwords.net, ns102.clouddns88.com, ns103.clouddns88.com
	Answer: dns4.qwords.net 103.28.12.200
13	earth.qwords.net: 162.251.82.247, 162.251.82.251	A	dns4.qwords.net (103.28.12.200)
14	earth.qwords.net: No AAAA record found	AAAA	dns4.qwords.net (103.28.12.200)
15	ns102.clouddns88.com: 172.104.52.32, 45.33.51.237	A	earth.qwords.net (162.251.82.251)
16	ns102.clouddns88.com: No AAAA record found	AAAA	earth.qwords.net (162.251.82.251)
17	ns103.clouddns88.com: 103.195.90.6, 103.28.12.174	A	earth.qwords.net (162.251.82.251)
18	ns103.clouddns88.com: No AAAA record found	AAAA	earth.qwords.net (162.251.82.251)
19	mercury.qwords.net: 162.251.82.251	A	dns4.qwords.net (103.28.12.200)
20	mercury.qwords.net: No AAAA record found	AAAA	dns4.qwords.net (103.28.12.200)
21	venus.qwords.net: 162.251.82.120	A	dns4.qwords.net (103.28.12.200)
22	venus.qwords.net: No AAAA record found	AAAA	dns4.qwords.net (103.28.12.200)
23	dnsiix1.qwords.net: 103.28.12.123, 103.28.15.14	A	dns4.qwords.net (103.28.12.200)
24	dnsiix1.qwords.net: 2001:df0:2fc:99::123, 2400:8901::f03c:92ff:fe97:116b	AAAA	dns4.qwords.net (103.28.12.200)

14. CAA - Entries

Domainname	flag	Value	∑ Queries
www.trustlabel.id			1
trustlabel.id	0	no CAA entry found	1
id	0	no CAA entry found	1

15. TXT - Entries

Domainname	Status	∑ Queries
trustlabel.id	ok	1
www.trustlabel.id		1
_acme-challenge.trustlabel.id	Name Error - The domain name does not exist	1
_acme-challenge.www.trustlabel.id	Name Error - The domain name does not exist	1
_acme-challenge.trustlabel.id.trustlabel.id	Name Error - The domain name does not exist	1
_acme-challenge.www.trustlabel.id.trustlabel.id	Name Error - The domain name does not exist	1
_acme-challenge.www.trustlabel.id.www.trustlabel.id	Name Error - The domain name does not exist	1

16. DomainService - Entries

Type		Domain	Pref	Value	num Answers	Status
MX		trustlabel.id	0	trustlabel.id	1	ok
	A			103.102.152.161	1	ok
	CNAME				0	ok

17. Cipher Suites

No results

18. Portchecks

No open Ports <> 80 / 443 found, so no additional Ports checked.

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